Life is too short to work with jerks.

Join our team at NCD, a top-tier insurance provider, consisting of a unique and eclectic group of winners, nerds, and gamers who balance a fun, kind, and thoughtful approach to life with an unwavering commitment to unparalleled member satisfaction. Our ecosystem is rooted in our five core values: Relentless Positivity, Growth Obsessed, Get it Done, Helpful Spirit, and Solution Driven.

We are not just coworkers, but a community, working tirelessly towards 'Spreading the Smile' to our members, agents, and each other. NCD is at the forefront of dental and vision insurance, in partnership with our carrier partners MetLife and VSP. Our continuous growth is a testament to our commitment to delivering outstanding agent and customer satisfaction.

If you are ready to win each day, are eager to grow, and aspire to contribute to an organization that is setting the pace in the industry, then we are looking for you. Together, let's drive change and take NCD to new heights. Join us and become a vital part of our success story as we continue to transform lives and 'Spread the Smile'.

Summary

We are seeking a Senior Manager of Business Intelligence (BI) to play a pivotal role in driving data strategy, analytics, and operational insights across NCD. This role will focus on leading BI initiatives, optimizing data workflows, and supporting decision-making with data-driven insights. The ideal candidate has a strong technical background, experience managing BI tools, and a deep understanding of healthcare data, particularly in the payer, provider, or healthcare services space.

Essential Duties and Responsibilities

• Lead the BI function, ensuring accurate, actionable insights that support business objectives.
• Develop and maintain dashboards, reports, and data visualizations to support business units.
• Work closely with stakeholders to understand business challenges and provide data-driven solutions.
• Manage and optimize data infrastructure, leveraging tools such as BigQuery, DBT, and Omni BI.
• Analyze complex healthcare datasets (e.g., claims data) to identify trends, inefficiencies, and opportunities for growth.
• Ensure data integrity, governance, and best practices for data management.
• Mentor and support junior analysts, fostering a collaborative and data-driven culture.
• Balance competing priorities and deadlines while maintaining high-quality work.

Qualifications

Must-Have Skills and Experience

• 5+ years of experience in business intelligence, data analytics, or healthcare analytics.
• Experience working with claims data and payer/provider analytics.
• Proficiency in SQL, BigQuery, DBT, and BI tools (e.g., Omni BI, Looker, Tableau, or Power BI).
• Strong understanding of performance management metrics, value-based contracts, and quality analytics.
• Ability to translate complex data insights into actionable business recommendations.
• Excellent problem-solving skills and ability to work in a fast-paced, high-growth environment.
• Strong communication and stakeholder management skills.

Preferred Skills and Experience

• Experience with Python or R for data analysis and automation.
• Knowledge of IBNR calculations and actuarial data (a plus but not required).
• Background in healthtech, insurance, or high-growth startups.
• Passion for continuous improvement and operational efficiency.

NCD Benefits:

• Company-paid health, dental, life, and disability insurance
• 401(k) with employer match
• Opportunity for professional development
• Work from home allowance and support
• Positive work environment

Curious about what our employees think? Check us out on Glassdoor! 

Elevate your career by joining the NCD family, where we're all about "Spreading the Smile"! 

Apply now and let's transform the world of dental and vision insurance together!